ABOUT

Focus Life Assurance Limited (FLA) is a registered life assurance company regulated by the Pensions and Insurance Authority of Zambia. It is licensed to provide life assurance products to both individuals and corporates.
Focus life Assurance is passionate about taking care of families no matter the circumstances they may find themselves in. We do so by providing a personalised service that allows you to focus on life while we focus on you. We guarantee a friend that will be by your side through the journey of life; the birth of a child, illness of a loved one, demands of education, family celebrations, loss of a loved one, name it. Focus life will be there for you.

OUR SERVICE COMMITMENT

FLA aims to provide excellent service to all its clients with a view to constantly deliver and provide unmatched value by adhering to the following quality standards;

  • Consistently provide quality service to our customers.
  • Issuing policy documents promptly: within 48 hours.
  • Processing fully documented claims within 5 working days.
  • Unwavering commitment to providing reliable products.
  • Settling discharged claims within 3 working days.
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To be the leading provider of life assurance and personal savings products to micro, small and medium enterprises in selected countries of Sub-Saharan Africa.

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To provide innovative life assurance and savings products to individuals and MSME through a highly motivated team, robust ICT systems and world class customer service and create value for our shareholders and other stakeholders.

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Focus Life Assurance’s commitment is to provide a flexible, inclusive, choice of products and services that are targeted at putting you the customer first. We allow you to focus on life will we focus on you and your future. We structure our products to fit your budget enabling you to keep that which is important in Focus.


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At Focus we are interested in securing the lives of our customers, giving you an opportunity to live life today while we focus on their future and the future of their loved ones. Life insurance helps you make sure your family is provided for, your child’s educational needs are taken care of, and that your children won’t have to worry about their future. It gives you peace of mind knowing even when you are no longer around expenses including your funeral costs are covered. We believe that tomorrow is not guaranteed but can be prepared for when you have life assurance.

Our goal is to be there for you in your hour of need, and to make our services convenient and accessible. Below is a list of hospitals we facilitate plans with, find one near you.

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    • Springs of Life Medical
    • Polyclinic
    • Corpmed
    • Phil Optician
    • Progress Medical Centre
    • Hillview Medical Hospital
    • Indafro Optical Center
    • Company Clinic – Hippocratic Services Ltd

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    • Chinan Clinic
    • Dr Bhatt’s Medical
    • Kopa Specialist Clinic
    • Beverly Eye & Dental Clinic

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    • Chikwa Medical Centre

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    • Chingola Surgery

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    • Kalushi General Hospital

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